Tesla "Restart Guide" How and when to do, Remote support

1. Introduction

1.1 When to do

If you are getting alerts on screen, you might need to do.

1.2 Type of Restart

  1. Restart the Touchscreen
  2. Power off the Car

2. How to Restart

Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. To fix some of alerts, car might need hardware repair.

3.1 Restart System

Some of alert could resolve after restarting the touchscreen or power of the car.

Restart Touchscreen

Firstly, you could try with soft reset (restart touchscreen)

How to restart soft reset (restart touchscreen)

  • Please shift car into park.
  • Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
  • Please wait approximately 30 seconds for the touchscreen to restart.

 Please read more details in another guide (how to do). Link

Powering Off the Car

If soft reset (restart touchscreen) have not resolved the alert/issue. You could try hard reset (Powering Off the car).  

  • Please shift car into park
  • On the touchscreen please touch Controls > Safety > Power Off
  • Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
  • After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)

Online Support

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Disclaimer: Tesla, Inc. was not involved in the creation of this document. Tesla did not provide us any info. Tesla did not edit, review or authorize us. We gather this information from Tesla official website and other resources.

Note: It is your responsibility to double check and confirm that the procedures/info mentioned in this blog are applicable to your specific car before performing them. Please contact us or our workshop partner to make sure/confirm. We will be happy to help you.