1. Introduction
This is generic alert. There could be many reasons for this alert. In this free guide, you will get info about how to diagnose the issue, what could be the reasons for this alert, how to fix it, Cost to fix, Online support, Find and book an appointment to fix alert in best affordable workshop, Buy spare parts etc.
1.1 What is Autopilot?
Autopilot is combination of ADAS (Advanced Driver Assistance System) features. Autopilot helps safer driving and less stressful.
Basic Autopilot consist of following:
- Traffic-Aware Cruise Control
- Autosteer
Enhanced Autopilot consist additional features:
- Auto Lane Change
- Navigate on Autopilot
- Autopark
- Summon
- Smart Summon
1.2 What does this alert mean?
Autopilot cameras are unavailable.
2. How to Diagnose
This alert could come because of one or more of Advance Driver Assistance System (ADAS) feature is disabled. Please check additional alerts that shows the cause of this alert.
2.1 How to check additional alert
It could be possible to find out exact cause via Remote Diagnosis, Service Mode. In case, you need support for diagnosis. Please contact us.
2.2 Remote Diagnosis
Please read more details about Remote Diagnosis in another guide (How to do, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038
2.3 Service Mode
It could be possible to do self diagnose via Service Mode.
How to read service alerts in Service Mode
- On the touchscreen, click Controls > Software
- Touch and hold the large word "MODEL" for 2 seconds and then release.
- Enter "service" as access code.
- After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.
Please read more details in another guide (How to do enable Service Mode) Link
In case, If you need support for diagnosis. Please Connect Us.
Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent best affordable workshop.
Depend on alert/fault code, car might need to be repaired/serviced.
3. How to Fix it
Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. In some case, car might need hardware repair.
- Software issue
- External Factors (weather, dust, dirt etc.)
- Limitations
- Hardware Issue
3.1 Restart System
Some of alert could resolve after restarting the touchscreen or power of the car.
Restart Touchscreen
Firstly, you could try with soft reset (restart touchscreen)
How to restart soft reset (restart touchscreen)
- Please shift car into park.
- Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
- Please wait approximately 30 seconds for the touchscreen to restart.
Please read more details in another guide (how to do). Link
Powering Off the Car
If soft reset (restart touchscreen) have not resolved the alert/issue. You could try hard reset (Powering Off the car).
- Please shift car into park
- On the touchscreen please touch Controls > Safety > Power Off
- Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
- After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)
Software issue
Some of alert could be related to software issue.
Firmware not Updated
One of main reasons could be that firmware is not updated. Have you checked recent update and updated to recent version? If not, we recommend you to do that. Please read more details in another guide. Link
Software Bug and Glitches
One of reason could be problem with software bug and glitches. Did you get alert after updating recent software version? If yes, it could resolve with future software version. Please send us Service Alert screenshot. So we will inform you if it could be related to bug.
3.2 External Factors
3.2.1 Cameras are Blocked and Blind because of Dirt or Debris
One of reasons could be that car cameras are blocked because of dirt or debris.
How to clean cameras
Please check out in another Guide (How to clean camera) Link
Camera Location
Car is equipped with front, rear and side cameras.
3.3 Tesla Limitations
In some circumstances, Autopilot does not work. Please read out more details about in which which circumstances it could happen. Link
3.4 Hardware
There could be some hardware faulty. Some of common hardware issues could be followings:
3.4.1 Recent Camera or Windshield Repair
- In case, if you have recently replaced camera or windshield glass. More details about Windshield Repair. Link
- If camera has messed (changed position).
If yes, vehicle need to camera calibration.
Camera Calibration
One of reason could be issue with Camera Calibration. It might need to do Camera Calibration.
How to do Camera Calibration?
3.4.2 Driver Assist
Clicking on Driver Assist - Camera in Service Menu will show red in case if any camera has issue. After clicking on Camera Preview, It will show show live stream and could be tested/check individual camera if working properly or not. If there is any issue, screen will show blank.
Reset Driver Assist SystemOne of reason could be Driver Assist System. It might need to reset ADS.
If you need support to reset DAS. Please Contact Us
3.4.3 Camera Defect
One of reason could be camera defect.
Cost to Repair it
It could cost around 480 dollar to fix it.
Camera Repair Guide
Please check out more details about how to replace camera and cost for camera, buy new or used camera in another guide. Link
Car need to do camera calibration after Camera replacement.3.4.4 Wiring Harness
One of reason could be problem with Harness. It need to check, if there is any cut, unplug, bent, squashed in the trunk hinge etc.
In case if you do unplug. Software might need to reinstall again.
4. Cost
Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please free to contact us.
5. Online Support/Help
In case, if you need online support/help. Please contact us
6. Find, Compare and Book best affordable workshop to Fix it.
If are you looking for best workshop who is expert to fix such issue with good price. Please contact us we will be happy to organize an appointment with workshop or find, compare and book best workshop in Workshop Locator
7. Book an Appointment
If you would like to book an appointment.
Book an Appointment to Fix an affordable Workshop
8. Buy New/Used Camera
Please have a look in catalog or contact us.
9. Alert/Fault Code
Possible Alert Code
APP_w305
APP_w305_IssCamStreamExit
APP_w269
Donation/Support
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Comment
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FAQ
1. Can independent workshop fix it?
Yes, if they experience and knowledge about Tesla Cars.
Sources: Tesla Limitation, How to do Camera Calibration DIY Tesla Cleaning
