Tesla "Climate keeper unavailable due to system fault" Guide to fix, Remote Diagnosis and Support to fix alert

Tesla "Climate keeper unavailable due to system fault" Guide to fix, Remote Diagnosis and Support to fix alert

1. Introduction

This is generic alert and there could be many reasons for this alert. In this guide, you will get information about how to diagnose the exact cause of this alert, what could be the reasons for this alert, how to fix it, How much it could cost to fix the alert, How to get remote quick, easy and affordable support (Whats App +49(0)15226242038), Find and compare best affordable workshop in your region and book an online appointment to fix alert, Information about spare part number and name. You could also buy new and used spare parts with best price etc.

Write message to us Whats App +49(0)15226242038. We will be happy to help you with affordable prices.

1.1 What happens in the Car

This will not allow come heat (hot air) in car.

2. How to Diagnose

This alert could come because one or more system/feature is disabled/faulty. The exact cause of this alert could be diagnosed with the help additional alerts.

2.1 How to check additional alert

It could be possible to find out exact cause via Remote Diagnosis, Service Mode. In case, if you need support to check additional alerts. Please Connect Us Phone/Whats App +49(0)15226242038

2.2 Remote Diagnosis

The exact cause of the alert could be diagnosed via Remote Diagnosis. Please read more details about Remote Diagnosis in another guide (How it work, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038

2.3 Service Mode

It could be possible to find out the exact cause of the alert with the help of services alerts in Service Mode.

How to check service alerts in Service Mode

  • On the touchscreen, click Controls (vehicle icon) > Software
  • Touch and hold the large word "MODEL" for 4 seconds and then release.
  • Enter "service" as access code.
  • After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.

Please read more details in another guide (How to do enable Service Mode) Link

In case, If you need support for diagnosis. Please feel to Connect Us or Whats App +49 (0) 15226242038

Thermal Test

You could run thermal test.

Service Mode > Thermal > HVAC Test

Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, online support to fix alert, organize an appointment with best independent affordable workshop.

Depend on alert/fault code, car might need to be repaired/serviced.

3. How to Fix it

Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. To fix some of alerts, car might need hardware repair.

3.1 Restart System

Some of alert could resolve after restarting the touchscreen or power of the car.

Restart Touchscreen

Firstly, you could try with soft reset (restart touchscreen)

How to restart soft reset (restart touchscreen)

  • Please shift car into park.
  • Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
  • Please wait approximately 30 seconds for the touchscreen to restart.

 Please read more details in another guide (how to do). Link

Powering Off the Car

If soft reset (restart touchscreen) have not resolved the alert/issue. You could try hard reset (Powering Off the car).  

  • Please shift car into park
  • On the touchscreen please touch Controls > Safety > Power Off
  • Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
  • After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)

3.2 Software issue

Some of alert could be related to software issue.

Software Bug and Glitches

One of reason could be problem with software bug and glitches. Did you get this alert after updating recent software version? If yes, it could be related with software bug and could resolve with future software update. Please send us Service Alert screenshot. So we will inform you if it could be related to software bug. Link

Firmware not updated

One of main reasons could be that firmware is not updated. Have you checked recent update and updated to recent version? If not, it is recommended to do have latest software version. Please make sure that the car latest software version. Please read more details in another guide (How to install latest update). Link

Controls > Software > Update Available

3.3 Hardware Issue

There could be some hardware issue/faulty. Some of common hardware issues could be followings:

Recent Repair/Service

Did this alert pop up after recent repair/service? If yes, please let us know which repair/service was done recently. Some alerts could pop up if repair/service is not done in proper way. If system/alert has not be reset. Did you use aftermarket/used part?

PTC Heater

One of most common reason could be faulty PTC Heater. Please check out more details in another guide (How to check/diagnose, repair, cost, buy PTC Heater, possible alert code etc.) Link

Temperature and Humidity Sensor

One of most common reasons could be issue with temperature and humidity sensor. Sensor could be faulty/damaged, disconnected, malfunctioning etc.

Have you recently replaced windshield glass? If yes, please make sure that sensor is put it back in correct way.

Possible alert code: VCRIGHT_a271_THSSensorFault

Alert Description THS is reporting SNA for at least one of its sensor values.
Tesla VCRIGHT_a271_THCSensorFault

Part Details

Link

Temperature and humidity sensors could cost around 70 euro.

How to Remove & Replace Tesla Temperature and Humidity Sensor

Guide to remove & replace. Link

Windshield Replacement

In case, if you replaced windshield recently. There is chip that controls heating, which is located behind the rear view mirror. 

You might need to reinstall software after windshield replacement.

Harness

One of reason could be issue with headliner harness.

AC Compressor 

One of reason could be issue with AC Compressor. Please read more details in another guide (How to diagnose, Possible alert codes, cost, how to remove and replace etc). Link

Blower Motor 

Possible alert code

VCLEFT_a302

  • VCLEFT_a302_blowerGeneralFault

Refrigerant Leaks

One of reason could be leakage. Did you have recently any damage/accident, replaced recently any AC Part etc. More details Link

Possible alert code: VCFRONT_a560

Low Voltage (Disconnect and Connect)

Some of alert could resolve alert after disconnecting and connecting low voltage battery. Please feel to contact us we will be happy to answer whether it will work (Whats App +49(0)15226242038). Please read more details how to do. Link

Some of the other Hardware issue

Please send us your Service Alerts screenshot, video, Model, Year. Please describe issue as much as you can etc. We will be happy to help you.

Please feel free to Contact or Whats App +49 (0) 15226242038. We will be happy to help to fix alert.

Cost to Fix it

Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please free to contact us or have a look in Price List

Service Center: It can cost around between 850 to 2,500 dollar in Tesla Service Center. 

Independent Garage: It can cost around 250 dollar in Independent garage. It can vary depend of many factors. 

Online Support

In case, if you have any question or need any support/help. Please feel to contact us Contact Us or Whats App +49 (0) 15226242038

Find, compare and Book workshop to Fix it

If are you looking for best workshop who is expert to fix such issue with good price. Please contact us we will be happy to organize an appointment with workshop or find, compare and book best workshop in Workshop Locator

Book an Appointment

If you would like to book an appointment.

Book an Appointment to Fix an affordable Workshop

Buy New/Used Spare Parts

If you would like to buy spare parts. Please have a look in our catalog or Contact Us Phone/Whats App +49(0)15226242038

Alert Code

Some of most common possible alert code.

You might have received one of following alert.

VCRIGHT_a538

  • VCRIGHT_a538_hvacSystemNotNominal
  • "The right vehicle controller (VCRIGHT) detects the HVAC system in not nominal due to a condition, which may cause Climate Keeper Mode functionality to be limited or unavailable".

Alter Payload for VCRIGHT_a538 alert

What could be the reasons and how to fix it?  

Please feel to contact us. We will be happy to help you. Whats App +49(0)15226242038

Alert Payload
Value (True/False)
How to fix it 
VCRIGHT_a538_airpathsBlocked true/false Please contact us
VCRIGHT_a538_blowerFaultOrStopped true/false Please contact us
VCRIGHT_a538_cabinModeNotinitialized true/false Please contact us
VCRIGHT_a538_cabinTempSensorFault true/false Please contact us
VCRIGHT_a538_compressorFaultOrStandby true/false Please contact us
VCRIGHT_a538_ductTempSensorFault true/false Please contact us
VCRIGHT_a538_evapTempSensorFault true/false Please contact us
VCRIGHT_a538_heatPumpModeNotAttainable true/false Please contact us
VCRIGHT_a538_hvOn true/false Please contact us
VCRIGHT_a538_hvacPowerOn true/false Please contact us
VCRIGHT_a538_thsMia true/false Please contact us
VCRIGHT_a538_thsVersionMismatch true/false Please contact us
VCRIGHT_a538_hvacSystemNotNominal How to fix
VCRIGHT_a257
  • VCRIGHT_a257_THSMIA
  • Alert Description: THS ECU is not responding over LIN.
  • Potential Impact:
VCRIGHT_a261
  • VCRIGHT_a261_PTCFaulted
  • Could be issue with PTC Heater
VCRIGHT_a271
  • VCRIGHT_a271_THSSensorFault
  • Alert Description THS is reporting SNA for at least one of its sensor values.
  • Could be Sensor faulty
Tesla VCRIGHT_a271_THCSensorFault
VCRIGHT_a538, VCRIGHT_a271 and VCRIGHT_a257 could come together.
Tesla "Climate keeper unavailable due to system fault" Guide to fix it

VCLEFT_a302

  • VCLEFT_a302_blowerGeneralFault
VCFRONT_a560
  • VCFRONT_a560_compressorHighSuperheat
  • Could be coolant leakage
  • Might need to diagnose and detect coolant leakage.
GTW_w043
  • GTW_w043_THSversionMismatch
  • Might need to reploy/reinstall software.

Please send us your "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to provide you support to fix/reset alert with affordable prices without going to service center which could save your money and time. We can help you to explain the possible cause, how to diagnose, how to fix/reset/repair etc.

"Cabin Climate Control System requires service" Guide to Fix it

This guide might be interesting for you. This alert is also related to air conditioning. Please read more details. Link

Donation/Support

If you feel you have benefited from this guide. Please consider donation, which will help us to create more such free guide for you. It will also show us that this guide was helpful for you. Click on "Donation"

For Repair Workshop Owner

If you car repair workshop owner and would like to add your workshop in our list. Please contact us.

For Car Mechanic

There are some car owner who like to buy spare parts from OEM or Aftermarket and prefer to do Mobile Service, DIY or need support. If you would like to offer this services to car owner in your region. Please contact us

Comment

Please leave us comment if you have any questions, if you would like to add/edit/delete some content in guide, if you would like to have guide on any another topic etc.

Share this guide Link

Please feel to share this guide/website link.

Frequently Asked Questions (FAQs)

Can I do at Local Workshop, Independent Tesla Workshop?

Yes, you can. However, please make sure that workshop knows how to work to Tesla Cars. If local workshop need any support. Please feel to contact us. We will be happy to provide online shop. You can also find workshop in our Workshop Locator.

Can I do it/repair yourself/myself (DIY)?

Some of repair could be done at DIY. In case, if you needed Tools, Know-How, Time etc. Please feel to contact us. We will be happy to provide you online support. 

Note: Please do not work with high voltage components. If you do not need needed/proper Tools, Know-How etc. It could be dangerous.

Mobile repair service?

In some of cases, we could also provide mobile services. Please feel to contact us where are you located and what kind of repair are you looking for.

Car not under warranty, salvage, accident, flood, modified cars?

It is highly recommended to perform repair with independent workshop to save money.

Car under warranty?

In case if your car is under warranty. It is recommended to perform certain repair works (HV Components, ADAS etc) with OEM during warranty period. Wear and Tear Part Repair could be done with independent workshop to save money. Please read more details in another guide. Link 

Alert still appearing after repair?

There could be many reasons. Some of reasons could be please make sure that repair was done in correct way, did you restart system after performing repair? did you Reinstall Firmware? Did you use used spare parts? Still appearing alert: Please free to Contact Us. We will be happy to provide you online support. Phone/Whats App +49(0)15226242038

Back to blog

Disclaimer: Tesla, Inc. was not involved in the creation of this document. Tesla did not provide us any info. Tesla did not edit, review or authorize us. We gather this information from Tesla official website and other resources.

Note: It is your responsibility to double check and confirm that the procedures/info mentioned in this blog are applicable to your specific car before performing them. Please contact us or our workshop partner to make sure/confirm. We will be happy to help you.