1. Introduction
This is generic alert. There could be many reasons for this alert. In this free guide, you will get info about how to diagnose the issue, what could be the reasons for this alert, how to fix it, Cost to fix, Online support, Find and book an appointment to fix alert in best affordable workshop, Buy spare parts etc.
2. How to Diagnose
This alert could come because of one or more system/feature is disabled/faulty. The exact cause of this alert could be diagnosed with the help additional alerts.
2.1 How to check additional alert
It could be possible to find out exact cause via Remote Diagnosis, Service Mode.
2.2 Remote Diagnosis
Please read more details about Remote Diagnosis in another guide (How to do, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038
2.3 Service Mode
It could be possible to do self diagnose via Service Mode.
How to read service alerts in Service Mode
- On the touchscreen, click Controls > Software
- Touch and hold the large word "MODEL" for 2 seconds and then release.
- Enter "service" as access code.
- After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.
Please read more details in another guide (How to do enable Service Mode) Link
In case, If you need support for diagnosis. Please Connect Us.
Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent best affordable workshop.
Depend on alert/fault code, car might need to be repaired/serviced.
3. How to Fix it
Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. In some case, car might need hardware repair.
3.1 Restart System
Some of alert could resolve after restarting the touchscreen or power of the car.
Restart Touchscreen
Firstly, you could try with soft reset (restart touchscreen)
How to restart soft reset (restart touchscreen)
- Please shift car into park.
- Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
- Please wait approximately 30 seconds for the touchscreen to restart.
Please read more details in another guide (how to do). Link
Powering Off the Car
If soft reset (restart touchscreen) have not resolved the alert/issue. You could try hard reset (Powering Off the car).
- Please shift car into park
- On the touchscreen please touch Controls > Safety > Power Off
- Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
- After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)
3.2 Software issue
Some of alert could be related to software issue.
Firmware not Updated
One of main reasons could be that firmware is not updated. Have you checked recent update and updated to recent version? If not, we recommend you to do that. Please read more details in another guide. Link
Software Bug and Glitches
One of reason could be problem with software bug and glitches. Did you get alert after updating recent software version? If yes, it could resolve with future software version. Please send us Service Alert screenshot. So we will inform you if it could be related to bug.
Hardware Issue
There could be some hardware faulty. Some of common hardware issues could be followings:
3.3 Inspect and Service Motor (Drive Unit)
You may need to inspect and service your car front motor. Please read more details about Drive Unit Repair (Cost, best places for repair etc.) Link
3.4 Drive Unit Leakage
One of reason could be leakage. Please check more details in another guide. Link
3.4 Inverter
One of reason could be issue with Inverter. There could be water/moisture/corrosion in inverter. Please read more details about inverter repair in another guide (How to do, Cost, Part Details etc) Link
3.5 Harness
One of reason could be issue with Harness.
Cost
Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please feel to contact us Contact Us or Call/Whats App +49 (0) 15226242038 or have a look in Price List
Repair Estimate
Please feel to Contact Us or Call/Whats App +49 (0) 15226242038. We will be happy to provide you estimate and book an appointment for you in best affordable workshop
Online Support
In case, if you have any question or need any support/help. Please feel to contact us Contact Us or Call/Whats App +49 (0) 15226242038
Find, compare and Book workshop to Fix it
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Book an Appointment
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Buy New/Used Spare Parts
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Alert Code
Possible alert code
DI_a138_frontUnitDisabled
Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help to fix alert.
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Frequently Asked Questions (FAQs)