Tesla "Climate keeper unavailable due to system fault" Guide to fix

1. Introduction

This is generic alert and there could be many reasons for this alert. In this free guide, you will information about how to diagnose the exact cause of this alert, what could be the reasons for this alert, how to fix it, How much it cost to fix, How to get online support, Find and compare best affordable workshop in your region and book an online appointment to fix alert, Information about spare part number and name and buy new and used spare parts with best price etc.

1.1 What happens in the Car

This will not allow come heat (hot air) in car.

2. How to Diagnose

This alert could come because of one or more system/feature is disabled/faulty. The exact cause of this alert could be diagnosed with the help additional alerts.

2.1 How to check additional alert

It could be possible to find out exact cause via Remote Diagnosis, Service Mode.

2.2 Remote Diagnosis

Please read more details about Remote Diagnosis in another guide (How to do, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038

2.3 Service Mode

It could be possible to do self diagnose via Service Mode.

How to read service alerts in Service Mode

• On the touchscreen, click Controls > Software
• Touch and hold the large word "MODEL" for 4 seconds and then release.
• Enter "service" as access code.
• After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.

Service Mode > Thermal > HVAC Test

Please read more details in another guide (How to do diagnosis) Link

In case, If you need support for diagnosis. Please Connect Us.

Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent best affordable workshop.

Depend on alert/fault code, car might need to be repaired/serviced.

3. How to Fix it

Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. In some case, car might need hardware repair.

3.1 Restart Touchscreen

Restarting the touchscreen could resolve the issue.

• Shift car into park.
• Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
• Wait approximately 30 seconds for the touchscreen to restart.

 Please read more details in another guide (how to do). Link

3.2 Powering Off the Car

If restarting the touchscreen have not resolved the alert/issue. You could try Powering Off the car.  

• Please shift car into park
• On the touchscreen please touch Controls > Safety > Power Off
• Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
• After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)

3.3 Software issue

Some of alert could be related to software issue. 

Software Bug and Glitches

One of reason could be problem with software bug and glitches. Did you get this alert after updating recent software version? If yes, it could be related with software bug and could resolve with future software update. Please send us Service Alert screenshot. So we will inform you if it could be related to software bug. Link

Firmware not updated

One of main reasons could be that firmware is not updated. Have you checked recent update and updated to recent version? If not, we recommend you to do that. Please read more details in another guide. Link

Hardware Issue

There could be few reasons for this issue. Some of common reasons could be followings:

3.4 PTC Heater

It could be problem with PTC heater. Please check out more details in another guide (How to check/diagnose, repair, cost, buy PTC Heater, possible alert code etc.) Link

3.5 Temperature and Humidity Sensor

One of most common reasons could be issue with temperature and humidity sensor. Sensor could be faulty/damaged, disconnected, malfunctioning etc.

Have you recently replaced windshield glass? If yes, please make sure that sensor is put it back in correct way.

Possible alert code: VCRIGHT_a271_THSSensorFault

Part Details

Link

Temperature and humidity sensors could cost around 70 euro.

How to Remove & Replace Tesla Temperature and Humidity Sensor

Guide to remove & replace. Link

3.6 Windshield Replacement

In case, if you replaced windshield recently. There is chip that controls heating, which is located behind the rear view mirror. 

You might need to reinstall software after windshield replacement.

3.7 Harness

One of reason could be issue with headliner harness.

3.8 AC Compressor

One of reason could be issue with AC Compressor. Please read more details in another guide (How to diagnose, Possible alert codes, cost, how to remove and replace etc). Link

Some of the other Hardware issue

Please send us your Service Alerts screenshot, video, Model, Year. Please describe issue as much as you can etc. We will be happy to help you. We can not share on our platform (our trade secret).

Please feel free to Contact or Whats App +49 (0) 15226242038. We will be happy to help to fix alert.

Cost to Fix it

Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please free to contact us or have a look in Price List

Service Center: It can cost around between 850 to 2,500 dollar in Tesla Service Center. 

Independent Garage: It can cost around 250 dollar in Independent garage. It can vary depend of many factors. 

Online Support

In case, if you have any question or need any support/help. Please feel to contact us Contact Us or Whats App +49 (0) 15226242038

Find, compare and Book workshop to Fix it

If are you looking for best workshop who is expert to fix such issue with good price. Please contact us we will be happy to organize an appointment with workshop or find, compare and book best workshop in Workshop Locator

Book an Appointment

If you would like to book an appointment.

Book an Appointment to Fix an affordable Workshop

Buy New/Used Spare Parts

If you would like to buy spare parts. Please have a look in our catalog or Contact Us Phone/Whats App +49(0)15226242038

Alert Code

Possible alert code

VCRIGHT_a538

• VCRIGHT_a538_hvacSystemNotNominal
• "The right vehicle controller (VCRIGHT) detects the HVAC system in not nominal due to a condition, which may cause Climate Keeper Mode functionality to be limited or unavailable".

• VCRIGHT_a271_THSSensorFault
• Alert Description THS is reporting SNA for at least one of its sensor values.

Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help to fix alert.

"Cabin Climate Control System requires service" Guide to Fix it

This guide might be interesting for you. This alert is also related to air conditioning. Please read more details. Link

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For Repair Workshop Owner

If you car repair workshop owner and would like to add your workshop in our list. Please contact us.

For Car Mechanic

There are some car owner who like to buy spare parts from OEM or Aftermarket and prefer to do Mobile Service, DIY or need support. If you would like to offer this services to car owner in your region. Please contact us. 

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Frequently Asked Questions (FAQs)

1. Can I do at Local Workshop, Independent Tesla Workshop?

Yes, you can. However, please make sure that workshop knows how to work to Tesla Cars. If local workshop need any support. Please feel to contact us. We will be happy to provide online shop. You can also find workshop in our Workshop Locator.

2. Can I do it/repair yourself/myself (DIY)?

Some of repair could be done at DIY. In case, if you needed Tools, Know-How, Time etc. Please feel to contact us. We will be happy to provide you online support. 

Note: Please do not work with high voltage components. If you do not need needed/proper Tools, Know-How etc. It could be dangerous.

3. Mobile repair service?

In some of cases, we could also provide mobile services. Please feel to contact us where are you located and what kind of repair are you looking for.

4 Car not under warranty, salvage, accident, flood, modified cars?

It is highly recommended to perform repair with independent workshop to save money.

5. Car under warranty?

In case if your car is under warranty. It is recommended to perform certain repair works (HV Components, ADAS etc) with OEM during warranty period. Wear and Tear Part Repair could be done with independent workshop to save money. Please read more details in another guide. Link