1. Introduction
This is generic alert. There could be many reasons for this alert.
2. How to Diagnose
This alert could come because of one or more system/feature is disabled/faulty. It need to check additional alerts to find out the cause of this alert.
It could be possible to find out the exact cause via Remote Diagnosis, Service Mode.
2.1 How to check additional alert
It could be possible to find out exact cause via Remote Diagnosis, Service Mode.
2.2 Remote Diagnosis
Please read more details about Remote Diagnosis in another guide (How to do, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038
2.3 Service Mode
It could be possible to do self diagnose via Service Mode.
How to read service alerts in Service Mode
- On the touchscreen, click Controls > Software
- Touch and hold the large word "MODEL" for 2 seconds and then release.
- Enter "service" as access code.
- After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.
Please read more details in another guide (How to do diagnosis) Link
In case, If you need support for diagnosis. Please Connect Us.
If you need support. Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent best affordable workshop.
Depend on alert/fault code, car might need to be repaired/serviced.
3. How to Fix it
3.1 Limitation
In some circumstance (bad/extreme weather conditions, dark etc), this feature might not work at moment. Please read more details in another guide in which circumstances it does not work. Link
3.2 Restart Touchscreen
Restarting the touchscreen could resolve the issue.
- Shift car into park.
- Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
- Wait approximately 30 seconds for the touchscreen to restart.
Please read more details in another guide (how to do). Link
3.3 Powering Off the Car
If restarting the touchscreen have not resolved the alert/issue. You could try Powering Off the car.
- Please shift car into park
- On the touchscreen please touch Controls > Safety > Power Off
- Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
- After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)
3.4 Software Bug
One of reason could be problem with software bug. Updating latest software version might solve the issue. Please read more details in another guide. Link
3.5 Camera Calibration
One of reason could be camera calibration. Please read more details in another guide. Link
Cost
Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please free to contact us or have a look in Price List
Online Support
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Alert Code
Possible alert code
APP_w264
Please send us "Service Alert" Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help to fix alert.
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Frequently Asked Questions (FAQs)
