Tesla Cabin Climate Control System requires service How to Fix it

Tesla "Cabin Climate Control System requires service" Guide to fix

1. Introduction

This is generic alert and there could be many reasons for this alert. In this free guide, you will get information about how to diagnose the exact cause of this alert, what could be the reasons for this alert, how to fix it, How much it cost to fix, How to get online support, Find and compare best affordable workshop in your region and book an online appointment to fix alert, Information about spare part number and name and buy new and used spare parts with best price etc.

2. How to Diagnose

This alert could come because of one or more system/feature is disabled/faulty. It need to check additional alerts to find out the cause of this alert.

2.1 How to check additional alert

It could be possible to find out exact cause via Remote Diagnosis, Service Mode.

2.2 Remote Diagnosis

Please read more details about Remote Diagnosis in another guide (How to do, Cost etc.) Link If you need support. Please Contact Us Phone/Whats App +49(0)15226242038

2.3 Service Mode

It could be possible to do self diagnose via Service Mode. It could be diagnosed with the help of active service alerts and Thermal Test.

Service Alerts

How to read service alerts in Service Mode
  • On the touchscreen, click Controls > Software
  • Touch and hold the large word "MODEL" for 4 seconds and then release.
  • Enter "service" as access code.
  • After clicking on Service Alerts. You can read service alerts. If there is anything wrong with car. It will show in active alerts.

Thermal Test

How to perform Thermal Test?

Service Mode > Thermal > Test > HVAC Performance

Please read more details in another guide (How to do diagnosis) Link

In case, If you need support for diagnosis. Please Connect Us.

If you need support. Please send us Service Alert Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain alert and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent affordable workshop.

Depend on alert/fault code, car might need to be repaired/serviced.

3. How to Fix it

Some of alert could come because of software bugs. Some of alert could resolve after restarting the system, software update/reinstall. To fix some of alerts, car might need hardware repair.

3.1 Restart System

Some of alert could resolve after restarting the touchscreen or power of the car.

Restart Touchscreen

Firstly, you could try with soft reset (restart touchscreen)

How to restart soft reset (restart touchscreen)

  • Please shift car into park.
  • Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
  • Please wait approximately 30 seconds for the touchscreen to restart.

 Please read more details in another guide (how to do). Link

Powering Off the Car

If soft reset (restart touchscreen) have not resolved the alert/issue. You could try hard reset (Powering Off the car).  

  • Please shift car into park
  • On the touchscreen please touch Controls > Safety > Power Off
  • Please wait for at least for two minutes without interacting with the car. Please do not open the doors, touch the brake pedal, touch the touchscreen etc.
  • After 2 minutes, please press the brake pedal or open the door to wake the car (Source Tesla)

3.2 Software issue

Some of alert could be related to software issue.

Software Bug and Glitches

One of reason could be problem with software bug and glitches. Did you get this alert after updating recent software version? If yes, it could be related with software bug and could resolve with future software update. Please send us Service Alert screenshot. So we will inform you if it could be related to software bug. Link

Firmware not updated

One of main reasons could be that firmware is not updated. Have you checked recent update and updated to recent version? If not, we recommend you to do that. Please make sure that the car latest software version. Please read more details in another guide. Link

Hardware Issue

There could be some hardware issue/faulty. Some of common hardware issues could be followings:

Recent Repair/Service

Did this alert pop up after recent repair/service? If yes, please let us know which repair/service was done recently. Some alerts could pop up if repair/service is not done in proper way. If system/alert has not be reset. Did you use aftermarket/used part?

3.3 Thermal System Test

You can put car in Service Mode and run Thermal System Test. Test will give some data/info if there is anything wrong with the car.

Service Mode > Thermal > Test

Please send us fault Screenshot via Contact or Whats App +49 (0) 15226242038. We will be happy to help you to explain fault and how could be fixed, cost, support for fixing if possible online support or to organize an appointment with independent affordable workshop.

3.4 Unplugged Cables

In case, if you have recently repaired dash or Glove-box. Please make sure that Airflow Sensor wire are plugged in back.

3.5 Derbies Radiator

In case, if your car is couple of years old and have already drove couple of thousands kilometers. One of reason could be that there could be derbies, leaf block and might need to remove/clean it.

3.6 Refrigerant Pressure/Temperature Sensor

One of reason could be issue with sensor.

Model 3 and Y: Certain model 3 and Y (2020-2021) equipped with Refrigerant Pressure/Temperature sensor in the heat pump that could fault over time. If you are having Model 3 or Y. Please check if your vehicle has affected with Service Recall Service Bulletin

Guide to remove and replace Pressure and Temperature Sensor link

Possible alert: You could get THC_d0011_presSnsDis alert code in Service Mode.

  • Sensor could cost around 45 dollars.
  • Sensor could from sensata, bridgeport company.

3.7 Leakage

Check if there is any leakage. There could be some hose leakage. Please read more details in another guide. Link

3.8 Coolant Level

It might need to check coolant level, Freon pressure.

3.9 Receiver Dryer and Desiccant

3.10 Compressor

One of reason could be issue with AC Compressor. Please read more details in another guide (How to diagnose, cost, how to remove and replace etc). Link

3.11 PTC Heater

Please read more details in another guide (How to fix, cost etc.) Link

Possible alert code

  • THC_d0015_cabinPTCHeater
  • THC_w0112_PTCTempRange
  • THC_w0220_PTC_PtcFault
  • VCRIGHT_a262_PTCFaulted

3.12 Temperature and Humidity Sensor

One of most common reasons could be issue with temperature and humidity sensor. Sensor could be faulty/damaged, disconnected, malfunctioning etc.

Have you recently replaced windshield glass? If yes, please make sure that sensor is put it back in correct way.

Part Details

Link

Temperature and humidity sensors could cost around 70 euro.

How to Remove & Replace Tesla Temperature and Humidity Sensor

Guide to remove & replace. Link

3.13 Windshield Replacement

In case, if you done recently any repair work on windshield glass. There is chip that controls heating, which is located behind the rear view mirror. 

You might need to reinstall software after windshield replacement.

3.14 Harness

One of reason could be issue with headliner harness.

3.15 Air Distribution System

There could be some blockage is air distribution system.

Possible alert code: VCFRONT_a156 / VCFRONT_a156_louverBlockage

4. Cost

Cost could vary depend on issue, type of workshop, location. If you are looking for online support or affordable independent workshop. Please feel to contact us Contact Us or Call/Whats App +49 (0) 15226242038 or have a look in Price List

5. Online Support

In case, if you have any question or need any support/help. Please feel to contact us Contact Us or Whats App +49 (0) 15226242038

Find, compare and Book workshop to Fix it

If are you looking for best workshop who is expert to fix such issue with good price. Please contact us we will be happy to organize an appointment with workshop or find, compare and book best workshop in Workshop Locator

Book an Appointment

If you would like to book an appointment.

Book an appointment to fix alert in an affordable Workshop

Buy New/Used Spare Parts

If you would like to buy spare parts. Please have a look in our catalog or Contact Us Phone/Whats App +49(0)15226242038

Alert Code

Some of most common possible alert code

VCFRONT_a447

  • VCFRONT_a447_cabinHVACUnavailable
  • Cabin Climate Control System requires service
  • Cabin heating/cooling limited or unavailable
  • The vehicle controller detects a condition(s) affecting the Thermal Management System that prevents it from
Tesla Cabin Climate Control System requires service Guide to Fix it

THC_d0010

  • THC_d0010_compressor
  • This is general alert which suggest issue with compressor.

THC_d0011

  • THC_d0011_presSnsDis
  • Refrigerant Pressure/Temperature Sensor

THC_d0015

  • THC_d0015_cabinPTCHeater
  • PTC Heater

THC_w0031

  • THC_w0031_compNoFeedback
  • could be blown up fuse in DC-DC converter

THC_w0065

  • THC_w0065_bcRIsHumiditySNA

THC_w0136

  • THC_w0136_rfrgDisPress
  • Low Refrigerant Pressure
  • could be leak (leak could be tested with the help of pressure test) or low refrigerant if car is old. It lose over time.

VCFRONT_a156

  • VCFRONT_a156_louverBlockage

VCFRONT_a159

  • VCFRONT_a159_coolantValueFault

"Climate keeper unavailable due to system fault" Guide to fix it

This guide might be interesting for you. This alert is also related to air conditioning. Please read more details. Link

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Frequently Asked Questions (FAQs)

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Disclaimer: Tesla, Inc. was not involved in the creation of this document. Tesla did not provide us any info. Tesla did not edit, review or authorize us. We gather this information from Tesla official website and other resources.

Note: It is your responsibility to double check and confirm that the procedures/info mentioned in this blog are applicable to your specific car before performing them. Please contact us or our workshop partner to make sure/confirm. We will be happy to help you.